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How To Update Medicaid Info With KIERA

How-To Videos | 26 Jan 2023

This video is a step-by-step guide to updating and verifying your Medicaid information with KanCare for 2023 renewals using the KIERA virtual assitant.

To request accessible communications (e.g., Braille, large print, data/audio files, relay services and TTY communications) through the Centers for Medicare & Medicaid Services Offices of Hearings and Inquiries, call (800) 318-2596; TTY (855) 889-4325, or email altformatrequest@cms.hhs.gov.

This website is supported by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $700,000 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.

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